We pack from 25 boxes upward for bulk and corporate gifting orders. There is no upper limit. Write to us at info@makaibari.com and we will come back within one working day with a quote.

Yes. We can print your logo on the sleeve or box for orders with a 10-day lead time. A handwritten or printed personalised message can be included with any order, including individual gifts.

Standard orders are dispatched within 1–2 business days and delivered within 4–7 business days across India. Expedited options are available at checkout. For bulk orders with custom printing, please allow an additional 10 days.

Yes. Bulk gifting orders can be split and shipped to as many delivery addresses as you need across India. Please share the address list when you enquire and we will arrange dispatch accordingly.

Yes. Makaibari Estate has been certified organic since 1988 — the first tea estate in the world to receive organic certification. All teas are biodynamic and carry Demeter, Fairtrade, and India Organic certifications.

We accept returns within 7 days of delivery if the product is unused and in its original packaging. For gifts that arrive damaged or with a quality issue, please write to us at info@makaibari.com with a photo and we will arrange a replacement or full refund promptly.

Store in a cool, dry place away from direct sunlight, moisture, and strong odours. Keep lids tightly closed. Tea packed in our tin caddies stays fresh for 18–24 months; tea in sealed pouches is best consumed within 12 months of the pack date.

We accept all major credit and debit cards, UPI, net banking, and popular wallets. For large corporate orders, NEFT/RTGS bank transfer is also available — contact info@makaibari.com for bank details.